8 reasons to choose us...

Many hosts claim to be all sorts of things they're not. We don't. We don't claim to be the best and we're certainly not the biggest, but our clients seem to think we're good at what we do, and that's good enough for us! We've picked eight things they like about us from all the comments we receive. We hope you will agree with them if you join us!

Friendly, Efficient Support

Our support is where many clients think we excel. We treat our customers as people, and they appreciate it. We offer support through our helpdesk, customer forums, by email and over instant messenger, as well as providing self-serve tools including a knowledge base and a wide range of Flash tutorials. And all can be accessed from one central location, SonnetUK.info

Frequent, Honest Communication

We like to keep our customers informed, not only of service status issues but what we are planning and doing too. We value their opinions when making key decisions, and their feedback when we're doing things right - or wrong! Our clients know that we will never brush a complaint under the carpet or try to hide a mistake, and they appreciate our honesty.

Reliable, Stable Networks

We chose the data centres we use partly because of their excellent, stable networks that offer outstanding perfomance and connectivity 24/7/365. Both have multiple transit carriers, redundant connections and a host of other features to ensure their networks, and your websites, stay up. Find out more in our network section.

Top Quality Servers

We don't use bargain basement hardware. Our servers use the best quality components proven in the hosting industry, including brands like Intel, AMD, Crucial, Western Digital and Flexiserv. Our servers are typically Dual Xeon processor machines, with 2GB of RAM and fast, efficient hard drives.

Flexibility

Our clients love our flexibility. We make it easy to upgrade (or downgrade!) your plan to another or add add-ons at any time you choose. And if our standard offerings don't meet your requirements, we're happy to come up with a custom solution for you. Finding the right hosting plan for you doesn't get much easier than that, does it?

Easy Access Email

We offer various ways to access your email, including three webmail applications as well as POP and IMAP support. So you need never miss an important email again, wherever you are online.

Comprehensive Visitor Statistics

We make it easy for you to track who is visiting your site and what they're looking at, how they found you and much more. Three statistics packages are available in the control panel, with AwStats being the clear favourite with our clients and ourselves.

14 Day Money Back Guarantee

If, within the first 14 days of being with us, you decide the plan or the company is not for you, then we'll give you your money back. It's that simple. Few of our clients have taken advantage of this, hence the low position, but they do appreciate the reassurance it gives them :)

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